WordPress Support Services
SparkSolutions360’ WordPress support service will help you maintain your website. Our team of SEO experts can help you monitor your site’s uptime as well as its WordPress updates, themes, and plugins. We will help you backup your site’s content and can aid in the removal of any malware or viruses you may have Managing your business website is an important responsibility and we enjoy helping you to keep your house in order.
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Ready To Make Your Website Easier To Manage?
Are you struggling to maintain your website and need help with WordPress? Consult one of our
WordPress specialists to explore a solution that is right for you.
WordPress Maintenance Service
In our website maintenance packages for WordPress, we serve our clients with a number of periodic services. Through the WordPress CMS, we will check your site updates, security measures, performance reports, and backups.
Our maintenance includes a comprehensive checklist of daily, weekly, and emergency support items, as detailed below. We at Giant Marketers developed this service after years of experience working with websites across the globe.
- Weekly theme & plugin updates
- 24/7 Uptime monitoring
- Security monitoring
- Daily backups
- Complete malware removal
- Performance monitoring
- Google Analytics integration
- Emergency Support
- Unlimited 24/7 website edits
- 100x keyword tracking
- Speed optimization
- Mobile & tablet optimization
- Weekly reports
- Priority support
WooCommerce Maintenance Service
For WooCommerce sites, we employ a maintenance strategy prioritizing your online store’s functionality. Managing your eCommerce site’s traffic, appearance and uptime is paramount in today’s online world. Our service includes keyword tracking, unlimited edits and 24/7 uptime monitoring.
See the below list for more details on our WooCommerce maintenance plan:
- Weekly theme & plugin updates
- 24/7 Uptime monitoring
- Security monitoring
- Daily backups
- Complete malware removal
- Performance monitoring
- Google Analytics integration
- Emergency Support
- Unlimited 24/7 website edits
- 100x keyword tracking
- Speed optimization
- Mobile & tablet optimization
- Weekly reports
- Priority support
WordPress Page Speed Optimization Service
Website speed plays a major role in SEO. For your website page speed, our goal at Giant Marketers is to load your site in under 3 seconds. We provide WordPress speed optimization in order to improve your user experience and boost your website’s search ranking factor.
See our outline below for the major aspects of our speed optimization service.
- WP Rocket lifetime license
- Page cache
- Browser cache
- Assets optimization
- Database optimization & cleanup
- Advanced cache setup
- CDN setup
- Up to 90% speed improvement
- Core Web Vital Optimization (CLS, FCP, LCP)
WordPress Emergency Service
Our team of WordPress experts is on call if our clients need anything. In the case of an emergency for your WordPress website, you can contact us to immediately begin work on a solution.
We promise to fix any major issue within 2 hours to ensure that your site or store is returned to operation for your users.
- Fix issues within 2 hours.
- Fix any Basic Server-Related problems
- Resolve any WordPress related issue
- SSL Issue fix within 2 hours
- Timely Emergency Support
- If the Website is broken or down, we will fix it
- 404, 501 error fix within 1 hour.
- 2 Hrs Emergency Live Support
WordPress Malware Removal Service
For any malware related problems with your WordPress site, you can come to us to take care of them. Our team has experience dealing with all kinds of malware and the common website vulnerabilities to them. Call us and we can efficiently identify and effectively remove any malware currently plaguing your website.
- iThemes Security Pro ($199 value)
- Blacklist removal
- Malware removal (24 hours)
- Advanced security setup
- Brute Force Protection
- Prevent repeated hacks (30 Days)
- Daily backups
- Daily malware & vulnerabilities scan
WordPress Security Service
Our WordPress security services include preventative measures to protect your site. Our team will use professional scans and periodic security reports to maintain the health of your website. See the list below for a comprehensive view of all the security services we can provide for you. Your site’s internal and external security is always of the utmost importance to us.
- Professional malware scan
- Initial malware removal
- iThemes Security Pro (lifetime license)
- Blacklist removal
- Advanced security setup
- Prevent repeated hacks (1 year)
- Priority Support
- Weekly Security Report
- Daily malware and vulnerability scanner
- Daily backups
- One-click restore
- Banned Users
- Database Backups
- Local Brute Force Protection
- File Change Detection
- Magic Links
- Network Brute Force Protection
- Strong Passwords
- Two-Factor Authentication
- User Logging
WordPress Migration Service
If you are planning to move your website onto or off of WordPress, or are moving between WordPress sites, we can help you. Our migration service includes a complete process that will securely transfer all of your site’s data. Our team will complete the migration within 48 hours and will provide support afterward to ensure everything is functioning properly.
- Completed WordPress migration 24 – 48 hours
- WooCommerce support
- Advanced functionality
- Database migration
- Files migration
- Configuration
- iThemes Security Pro (lifetime license)
- Advanced security setup
- Priority support
- Server Transfer
WORDPRESS PRODUCTS
We Are WordPress Experts
We have over a decade of experience working with WordPress websites. Giant Marketers has helped clients create, optimize, and secure their WP sites. We have seen every major issue and have worked to efficiently resolve them.
Local & International Brands We Work With
We have extensive experience in delivering top-notch tailored SEO solutions across a wide range of industries. Uncover all the brands we have worked with so far from here and let the results speak on our behalf.
FAQ
Most Popular Questions
Providing WordPress support services for as long as we have, you encounter some of the same questions over and over. Presented below are some of our frequently asked questions, with their answers provided for you:
What is the service duration for each site maintenance plan?
We can provide our support services for your website on a monthly basis, as long as you need, or just as a one-time project. The service duration for our support services is up to you.
What if I have multiple (2+) sites that need to be managed?
We would be happy to manage multiple websites for you. For multiple websites, we provide a discounted price. You would just need to contact us with your order total and number of sites you need service for, and our team can help you secure the discounted price.
Is this service right for me?
If you have a WordPress website and need help managing it, or require emergency services for problems such as malware or downtime, then yes, our team should be able to help you. These are exactly the kind of serious problems we resolve, in addition to just helping maintain your website’s functioning over time.
How do your support services work?
We will perform periodic maintenance and checks on your website. For specific issues and questions you may have, our response time will vary but we always promise to get back to you within 12 hours. We will work to resolve any problems you encounter within that same time period of 12 hours. We are available 24/7 to help support your site.
How will you / I know if my site goes down?
Our team will consistently monitor your website’s uptime with 24/7 software. As soon as we encounter any issues or potential downtime, we will be sure to communicate it with you and work to resolve it as efficiently as we can. We will try to prompt you ahead of time so that you hear it from us and not your users or customers.
Do you manage WooCommerce websites?
Yes, we do. We have extensive experience with WordPress sites of all kinds, including WooCommerce websites.
What is WordPress maintenance service?
WordPress maintenance service is continuous support for your website’s uptime, optimize its speed, manage any issues that come up over time, such as malware or downtime, and much more.
How does the onboarding process work?
After ordering the support services through our website, you will receive a welcome email with more information. You will gain login credentials to our client portal where we can communicate with each other and update you on our progress. It should take between 24-48 hours to be fully onboarded and for our service to begin.
What security do you use to keep my data safe?
Our services are performed by trained professionals and security is always one of our highest priorities. We employ antivirus software scans and checks for your site, on both a proactive and reactive level. Additionally, when we begin working on your site, we will take a full backup of its content to ensure nothing will be lost. We also include many other security protocols through our services. If you have additional questions or wish to discuss our security, then please contact us and we would be happy to discuss.
How do I know you’re going to be the right company?
The Giant Marketers track record for SEO services of all kinds, including WordPress site design, development and support, is practically unparalleled in the industry. Read our reviews for more details. We have served over 50 countries and our team includes 40+ local and foreign SEO professionals. Our team has diverse experience and enjoys helping businesses grow. You can count on us to provide you just the support you need for your new, existing, established or unknown (so far) website. We will communicate with you every step of the way as we plan and work on your website.